|
Member Status |
Standard |
Blue Loyalty Members |
|---|---|---|
|
IPTV Set-Top Boxes |
7 days |
14 days |
|
Subscriptions” See disclosure” |
3 days |
7 days |
|
Product |
Returns fee |
|---|---|
|
IPTV Set-Top Boxes |
$0 CAD |
|
Subscriptions |
$15 CAD |
There is no restocking fee if the product is unopened.
Contact us on WhatsApp to start your return or click here. You can also call (587) 288-3868 to start your return.
Use your own shipping label and ship it back to us at the address provided to you on WhatsApp.
With a few exceptions, we will reimburse you for returned items in the same way you paid for them. If you prefer, you can make an exchange for the same item.
For returns by mail, once we receive your return, we will process it within 7–10 business days. Depending on your bank’s processing time, it may take up to 10 days after we process the return to reflect on your account.
Blue TV may run tests of the Return and Exchange Promise in select locations and may amend these terms at any time.
